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Hey, everybody, it’s Cathi Bosco from rethink.fm the forward-thinking podcast about experience design. Join me and special guests to discuss effective design, technology, and the intersection of helping people and entrepreneurship. From user experience research to product roadmaps. We’ve got you covered. The big news today is that I will officially be taking over the rethink.fm podcast, founded by Jackie D’Elia and then co-hosted by Jackie, Monique Dubbelman, and myself. Moving forward, I will be conducting one-on-one interviews with experienced …

Episode 35: Yep, yep it looks like we are getting a yellow sticky. Show notes »

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It’s been a while, but in this episode, we have a guest! And what a guest: Rian Rietveld, accessibility specialist at Level Level is joining us to talk about accessibility. We talk about the problem with accessibility overlays, educating people, and how we can help more people develop, design, and create content in a way it’s accessible for everyone. Big take away: make it about themselves.

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Sometimes, product teams or clients can be too focused on output or features. This is a problem, because you can end up becoming a feature factory, without knowing if the user really benefits from these new features. If you want to avoid endless iterations of a design with clients or developers, it’s time to start focusing on outcome instead of output. In this episode, we discuss our experience with clients or teams focusing too much on output. Related interesting reads …

Episode 33: Avoid endless design iterations by focusing on outcome instead of output Show notes »

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In this episode, we discuss our learnings and experience from working as a team, after decades of working solo. What are the pro’s & cons? What tools do we use to collaborate online and remote?

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In episode 31, Cathi, Jackie & Monique talk about user-centered design practices. This podcast is based on the talk Cathi did for the GoDaddy online event Expand 2021. Listen in and learn from our mistakes. Related interesting reads or resources YouTube recording of Cathi’s talk for GoDaddy’s online event Expand 2021

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In episode 30, Cathi, Jackie & Monique discuss designer-isms. As designers, we tend to use too much jargon. This episode is based on the article we wrote for UXATT (link below), where we wrote about 15 design terms. We talk about why you should avoid jargon. And give suggestions on how you could speak about the same thing in plain language. And yes, we need to get better at it too. Related interesting reads or resources 15 designer-isms – how …

Episode 30: Designer-isms: speak plain language Show notes »

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In episode 29, Cathi, Jackie & Monique discuss the value of UX research. Many designers, including larger agencies, have difficulties ‘squeezing’ user research into a project, because clients prefer to immediately jump to the visual part of design. But what is the value of UX research? List of used terms UX researchUser eXperience research. Find out how people feel when they use your product. UIUser Interface. The visual part of a digital product that people see when they use it. …

Episode 29: Understanding the value of UX research Show notes »

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In episode 28, Cathi, Jackie & Monique talk about how you can approach usability on digital products in a systematic way. We also introduce and explain our usability model, a pyramid that is based on the foundation of performance, accessibility and security. Listen now or read the transcript in the show notes to learn more. Links to discussed topics on usability From the UXATT blog: 10 critical usability heuristics to improve a digital experience Related interesting reads or resources Press …

Episode 28: How to approach usability on digital products Show notes »